Hotels.com Gift Card Tool is Broken. When will it be back up?

Since March 18th, 2019, the Hotels.com Gift Card Balance Services and the Gift Card Merging Balance Transfer Tool has been down and not accessible.

#1 Contacted Hotels.com on Twitter

Contacting Hotels.com customer service over Twitter resulted in them stating that it’s working for them.

Nope, the link still showed the same error

After a long wait and back and forth resulted in the same result. They say they can see it.

There’s another URL that Hotels.com Customer service is parading around at

https://www.hotels.com/hotel-deals/gcbalance/
which just gives you another error

2 Replies to “Hotels.com Gift Card Tool is Broken. When will it be back up?”

Hi,

Did the tool/webpage work for you? I am also seeing the same error you are seeing.

Thanks

mashew says:

August 8, 2019 at 12:00 pm

Still broken. You have to call them. Their customer support’s used it.

They’ll ask you
1. How many cards you want to merge first
2. Gift card’s number and “initial” value and where you bought it

Yea, it’s pretty annoying.

Reply

Toseef says:

August 3, 2019 at 12:47 am

Hi,

Did the tool/webpage work for you? I am also seeing the same error you are seeing.

Thanks

1. mashew says:
  
  August 8, 2019 at 12:00 pm
  
  Still broken. You have to call them. Their customer support’s used it.
  
  They’ll ask you
  1. How many cards you want to merge first
  2. Gift card’s number and “initial” value and where you bought it
  
  Yea, it’s pretty annoying.