Hotels.com Gift Card Tool is Broken. When will it be back up?
Since March 18th, 2019, the Hotels.com Gift Card Balance Services and the Gift Card Merging Balance Transfer Tool has been down and not accessible.
Link to Hotels.com Balance Checker
Link to Hotels.com Balance Transfer
#1 Contacted Hotels.com on Twitter
Contacting Hotels.com customer service over Twitter resulted in them stating that it’s working for them.
Nope, the link still showed the same error
#2 Chat with Hotels.com Customer Service
After a long wait and back and forth resulted in the same result. They say they can see it.
#3 Hotels.com’s hotel-deals links
There’s another URL that Hotels.com Customer service is parading around at
which just gives you another error
Hotels.com – please fix your gift card tool!
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2 Replies to “Hotels.com Gift Card Tool is Broken. When will it be back up?”
Did the tool/webpage work for you? I am also seeing the same error you are seeing.
Still broken. You have to call them. Their customer support’s used it.
They’ll ask you
1. How many cards you want to merge first
2. Gift card’s number and “initial” value and where you bought it
Yea, it’s pretty annoying.