If you tried accessing your seller’s account on Mercari Japan from the United States or UK or China, you may have encountered the error message stating people outside of the country cannot have access to Mercari.jp. There is a way around the block with VPN, but only certain VPN servers will work.

Problem ：Can’t access Mercari Japan from outside of Japan

I may be on a business trip abroad. May be a seller or buyer.

I can’t send comments to sellers using VPN.  I can communicate without any problems after purchase. Why? This is very inconvenient.

I can’t display the help page because I’m overseas. Inquiries cannot even be displayed depending on the time and connection status. It is very inconvenient because there is no telephone or email support.

Why the block? Due to some reasons, we caused inconvenience to the seller and canceled the purchase. This cost me a negative feedback and it was out of my control.

Solution : VPN, but only certain ones

We’ve gone through a few Virtual Private Network service to mimic that you are accessing Mercari Japan from within Japan. Here is a comprehensive list.

RyosukeVPN offers a free trial so you can verify that it works with Mercari Japan before paying

Which VPN Provider works with Mercari Japan?

Popular VPN providers such as NordVPN, ExpressVPN, Surfshark, servers are banned from features on Mercari Japan. We found that RyosukeVPN service works around this.

So if you see the following message

メルカリは国内での利用を前提としたサービスとなっています。国外からのご利用は制限をかけさせていただいております。

Hop over to RyosukeVPN and sign up for their trial course or even the 3-day course for under $2 just to manage your Mercari listing from overseas.

If you see this, Hop over to RyosukeVPN and sign up for their trial course or even the 3-day course for under $2 just to manage your Mercari listing from overseas. I used a Chrome plug-in to turn on the VPN

Turn on the VPN

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